SellerCalmer

Expert Amazon & Walmart Problem Solvers

Leave the complexities of Amazon and Walmart to us. We specialize in solving problems quickly and efficiently, giving you peace of mind.

Services

Expert Case Resolution for Amazon and Walmart Sellers

Rely on SellerCalmer for professional case handling and communication with Amazon and Walmart. We resolve your issues, so you don’t have to engage directly with customer service, leaving you free to focus on your core business.

Listing and Catalog Optimization

  • Optimize Your Listings 
  • Develop Engaging Enhanced Brand Content.
  • Bulk Uploads and Flatfile Support.
  • Merge ASINs for Better Organization.
  • Maintain Best Seller Rank on Listings.
  • Reactivate Out-of-Stock Listings with FBA Inventory
    Create and Manage Product Variations

Shipment and Order Management

  • Add New Products to Inventory.
  • Ensure Timely Shipment Check-ins.
  • Reconcile Shipments Accurately.
  • Resolve Shipment Issues Promptly.
  • Remove Negative Feedback.
  • Delete Non-Compliant Reviews.
  • Handle Multi-Channel Fulfillment Issues.
  • Resolve FBA Order Issues, Refunds, and Reimbursements.

Account Health
Management

  • Protect Your Brand: Handling Intellectual Property Violations.
  • Addressing Suspected IP Infringements Swiftly.
  • Managing Authenticity Complaints Effectively.
  • Resolving Product Condition Issues Quickly.
  • Rectifying Listing Policy Breaches Efficiently.
  • Dealing with Restricted Policy Issues.

Promotional Management
(Non-PPC)

  • Set Up Effective Promotional Discounts.
  • Organize Lightning Deals.
  • Manage Subscribe and Save Options.
  • Participate in Small & Light Program.
  • Create and Manage Bundle Listings.
  • Plan Inventory Needs Accurately.

Inventory Management Solutions

  • Reconcile Inventory Discrepancies.
  • Handle Inventory Removal Problems.
  • Manage Reserved Inventory Efficiently.
  • Address FBA Inventory Over 365 Days.
  • Create and Manage New Shipments.
  • Resolve Shipment Delays Proactively.

Inactive and Problematic Listings

  • Resolve Suppressed Listings Efficiently.
  • Correct High/Low Pricing Errors.
  • Hazmat Compliance Management.
  • Category Documentation Assurance
  • Regain and Maintain the Buy Box.
  • Boost Sales with Discount Coupons.

Additional Account
Services

  • Configure FBA Settings.
  • Manage Brand Registry Efficiently.
  • Assist with Category Ungating.
  • Handle Other Account-Related Issues.
  • Compliance Audit and Consultation Services.
  • Market Expansion Strategy and Support.

Reimbursement and Compensation

  • Claim for Lost & Damaged Inbound Shipments.
  • Recover Warehouse Lost Inventory.
  • Compensate for Damaged/Incorrectly Disposed Inventory.
  • Address Mishandled Returns.
  • Correct FBA and Referral Fee Errors.

Business Expansion And Suppport

  • Conduct Comprehensive Account Health Checks.
  • Support Market Expansion Initiatives.
  • Provide Detailed PPC Performance Reports.
  • PPC Account Audit and Optimization.
  • Global Marketplace Integration.
  • Brand Development and Positioning.

For assistance with Amazon account suspensions or listing suppressions
please contact us now.

About Us

Our Founder & CEO - Shai Venezia

Shai Venezia, a PPC and Amazon specialist, has been pivotal in Amazon account management since 2015. He started with his own successful Amazon brands, gaining crucial insights that led him to establish a full-service agency renowned for helping brands scale rapidly on Amazon. A respected lecturer on Amazon account management, Shai shares his deep understanding and innovative strategies with a wide audience. His expertise inspired the founding of SellerCalmer to provide tailored virtual assistant services for Amazon and Walmart sellers.

Our Commitment

We are committed to your success. Our knowledgeable team uses their extensive experience to efficiently resolve any issues with Amazon and Walmart, allowing you to concentrate on growing your business. At SellerCalmer, we ensure your operations are smooth and optimized for success.

Company Mission:

To provide specialized problem-solving services to Amazon and Walmart sellers, managing their cases with professional expertise and ensuring their operations run smoothly without them needing to interact with customer service

Our Team

Every member of our team at SellerCalmer is well-experienced and rigorously trained. We utilize advanced CRM systems to ensure a seamless management experience, maintaining a high level of organization and client communication. Our commitment to excellence means we are fully dedicated to each client, ensuring personalized solutions and unmatched support.

How It Works

Simplified 4-Step Problem-Solving Process

Step 1: Submit Your Ticket

Log into your account and submit your issue via our online form. Provide detailed information about the problem you are experiencing with your Amazon or Walmart account to help us understand your needs.

Step 2: Case Review & Specialist Assignment

Once we receive your ticket, it is reviewed by our expert case managers to assess the complexity and specifics of your issue. A dedicated specialist with experience relevant to your case type will then be assigned to manage your issue from start to finish.

Step 3: Problem Resolution

Your assigned specialist will take all necessary actions to resolve your issue. This includes direct communications with Amazon or Walmart, making adjustments to your account, and other necessary steps. We will keep you updated on our progress throughout the process.

Step 4: Confirmation & Follow-Up

After resolving the issue, we’ll send you a confirmation of the resolution along with a detailed report of the actions taken. We welcome your feedback and are ready to assist further if any more issues arise or additional actions are needed.

Pricing

Find The Right Plan For You

Each of our packages is designed to meet different needs, from single-issue resolutions to ongoing, unlimited support. Browse our options and select the service that best aligns with your business requirements.

Single Case
Resolution

$149

Five for the Price
of Four

$596

Listing & PPC Keyword Research

$199

Seller Calmer
VIP Club

$890

/month

Frequently Asked Questions

What types of problems does SellerCalmer solve for Amazon and Walmart sellers?

We specialize in resolving listing issues, pricing errors, compliance documentation, account health issues, inventory discrepancies, shipment and fulfillment problems, and financial reimbursements.

How does SellerCalmer communicate with Amazon and Walmart on my behalf?

Our team acts as your intermediary, handling all communications directly with Amazon and Walmart to resolve your cases efficiently and effectively.

How quickly can SellerCalmer resolve my issues?

Resolution times can vary depending on the complexity of the case, but our aim is always to address and resolve issues as swiftly as possible. We prioritize urgent cases to ensure minimal disruption to your business.

Is there a guarantee for the services provided by SellerCalmer?

While we cannot guarantee the outcome of every case due to the nature of the issues, we commit to applying our extensive expertise and diligent effort to every case we handle.

How can I track the progress of my cases?

Clients can track their case status through our client portal, which provides real-time updates and communications.

Clients Feedback

"I can't thank SellerCalmer enough for their help with my Walmart account. They resolved a complicated compliance issue seamlessly. Their expertise and dedication are truly outstanding."
Rachel D. - USA
CEO at behance
"The team at SellerCalmer went above and beyond to sort out my inventory issues on Amazon. Their effective strategies and regular updates were exactly what I needed. Fantastic service!"
Fiona G
UK
"Estoy asombrado con la eficacia de SellerCalmer al resolver un problema de violación de propiedad intelectual en Amazon. Actuaron rápidamente y con gran profesionalismo. ¡Gracias por todo!"
Carlos M
Spain
"Absolutely incredible service from SellerCalmer. They swiftly resolved a major issue with my Amazon listings that was impacting my sales. Their professionalism and quick action have really saved my business time and money."
Mike J
USA
"SellerCalmer has been a game changer for my business on Amazon. They managed a tricky intellectual property case with great expertise. I highly recommend their services for peace of mind and efficient results."
Thomas W
UK
"Großartiger Service von SellerCalmer! Sie haben schnell ein Problem mit meiner Produktsicherheit auf Amazon behoben. Ihre Fachkenntnis und schnelle Reaktionsfähigkeit sind beeindruckend."
Lukas B
Germany
"Gracias a SellerCalmer, mi experiencia vendiendo en Walmart ha mejorado enormemente. Resolvieron una disputa de precios sin que yo tuviera que preocuparme por nada. Son un equipo en el que realmente puedes confiar."
Marta R
Spain

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