Leave the complexities of Amazon and Walmart to us. We specialize in solving problems quickly and efficiently, giving you peace of mind.
Rely on SellerCalmer for professional case handling and communication with Amazon and Walmart. We resolve your issues, so you don’t have to engage directly with customer service, leaving you free to focus on your core business.
Shai Venezia, a PPC and Amazon specialist, has been pivotal in Amazon account management since 2015. He started with his own successful Amazon brands, gaining crucial insights that led him to establish a full-service agency renowned for helping brands scale rapidly on Amazon. A respected lecturer on Amazon account management, Shai shares his deep understanding and innovative strategies with a wide audience. His expertise inspired the founding of SellerCalmer to provide tailored virtual assistant services for Amazon and Walmart sellers.
We are committed to your success. Our knowledgeable team uses their extensive experience to efficiently resolve any issues with Amazon and Walmart, allowing you to concentrate on growing your business. At SellerCalmer, we ensure your operations are smooth and optimized for success.
To provide specialized problem-solving services to Amazon and Walmart sellers, managing their cases with professional expertise and ensuring their operations run smoothly without them needing to interact with customer service
Every member of our team at SellerCalmer is well-experienced and rigorously trained. We utilize advanced CRM systems to ensure a seamless management experience, maintaining a high level of organization and client communication. Our commitment to excellence means we are fully dedicated to each client, ensuring personalized solutions and unmatched support.
Log into your account and submit your issue via our online form. Provide detailed information about the problem you are experiencing with your Amazon or Walmart account to help us understand your needs.
Once we receive your ticket, it is reviewed by our expert case managers to assess the complexity and specifics of your issue. A dedicated specialist with experience relevant to your case type will then be assigned to manage your issue from start to finish.
Your assigned specialist will take all necessary actions to resolve your issue. This includes direct communications with Amazon or Walmart, making adjustments to your account, and other necessary steps. We will keep you updated on our progress throughout the process.
After resolving the issue, we’ll send you a confirmation of the resolution along with a detailed report of the actions taken. We welcome your feedback and are ready to assist further if any more issues arise or additional actions are needed.
Each of our packages is designed to meet different needs, from single-issue resolutions to ongoing, unlimited support. Browse our options and select the service that best aligns with your business requirements.
/month
We specialize in resolving listing issues, pricing errors, compliance documentation, account health issues, inventory discrepancies, shipment and fulfillment problems, and financial reimbursements.
Our team acts as your intermediary, handling all communications directly with Amazon and Walmart to resolve your cases efficiently and effectively.
Resolution times can vary depending on the complexity of the case, but our aim is always to address and resolve issues as swiftly as possible. We prioritize urgent cases to ensure minimal disruption to your business.
While we cannot guarantee the outcome of every case due to the nature of the issues, we commit to applying our extensive expertise and diligent effort to every case we handle.
Clients can track their case status through our client portal, which provides real-time updates and communications.
Join us for the hottest updates, innovative tips, and premium content in your inbox.
Experience hassle-free resolution of your e-commerce problems today. Connect with SellerCalmer and let our experts take the burden of case management off your shoulders.
Contact us to start solving your Amazon and Walmart issues now